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The
following terms and conditions apply to all transactions
that take place on this website. The use of this site
indicates your acceptance of these terms and conditions.
The placement of an order indicates your acceptance of
these terms and conditions. Please read them carefully
and print a copy for future reference.
Warranty
All of our products are covered by our 1 Year warranty.
If the product is received and there is a problem you
must inform us within 7 days of receipt. Please check
your product upon delivery. If an item is visually
damaged upon delivery, it must be signed as 'damaged'.
The warranty starts on the day following your receipt of
the product. If there is a problem with your product
please contact us.
General
These terms and conditions do not affect your statutory
rights. To order goods through this website you must be
at least 18 years of age. We will treat each order for
goods as an offer by you to purchase the goods subject
to these terms and conditions.
Accuracy of Product Information
All product specifications, images and other information
published on our website have either been made
accessible by suppliers, manufacturers, publications,
publicists, or been gathered from public-domain sources.
Our intention is that all information on the website
should be as accurate and up to date as possible.
However, We cannot guarantee the reliability or the
accuracy of the information contained within its pages.
All the actions taken by the user of the website are the
responsibility of the individual.
Payment & Delivery
The total price payable for the goods will be stipulated
at the time when you place your order whether or not the
order has been confirmed. We are entitled to make
adjustments to the price to take account of any increase
in our supplier’s prices, or the imposition of any
taxes or duties, or if due to an error or omission the
price published for the goods is wrong whether or not
the order has been confirmed. We will inform you of the
correct price and give you the opportunity to cancel the
order. As previously stated should the price change or
be incorrect the contract is void and must be restarted
by you the consumer. All prices on our website are
inclusive of VAT. Please note that all deliveries are
kerbside and do not include installation.
Typographical Errors
In the event a product is listed at an incorrect
price due to typographical error or error in pricing
information from our suppliers, taxes or duty changes,
we shall have the right to refuse or cancel any orders
listed at the incorrect price whether or not the order
has been confirmed. If your credit card has already been
charged and we subsequently cancel your order, we will
immediately issue a credit to your credit card account
in the value of the incorrect price (including delivery
charges).
Payment Methods
We accept all major credit and debit cards including
American Express, Visa, Visa Electron, Mastercard and
Maestro through the Paypal system – a Paypal request
would be emailed on request. When ordering you must
provide us with your exact billing address and telephone
number - the address and phone number your credit card
bank has on file for you. Incorrect information will
cause a delay in processing your order. Your order will
only be processed once authorisation of your credit card
has been properly received. You may also pay by cheque
or money transfer although we cannot dispatch the goods
until payment has been cleared which can take approx. 10
days.
Availability of Goods
All products and services are subject to availability
and may be withdrawn at any time. If we do not supply
the goods for any reason we will not charge you for
these and we will refund any money already paid for
them. However, we will not be responsible for
compensating you for any other losses you may suffer if
we do not supply the goods. The majority of items
offered for sale on this website are in stock and
available for fast delivery. Items that are not in stock
are ordered in and may take up to 12 weeks to deliver,
please contact us to check availability.
Product Guarantees
All products supplied are covered by the terms and
conditions of the Manufacturers Guarantee for a period
of 12 months. Your goods will be replaced should the
product develop a manufacturers fault within twelve
months of your date of purchase. This guarantee
specifically excludes faults caused by accident,
neglect, and misuse. THE FULL COST OF THE SERVICE CALL
WILL BE CHARGED TO THE CUSTOMER IF WE FIND NO FAULT WITH
YOUR PRODUCT (charged at £40.00 this includes return
shipping). Should your product develop a fault within a
first seven days of purchase you many return your goods
for a full refund providing you return the unit in the
same condition as supplied. This does not affect any
statutory rights that you may have.
Cancellation
of Orders
Returned
Goods
If you are not totally satisfied with your purchase for
any reason, you have the right to cancel your order
within 7 working days from date of delivery for full
credit or refund less any applicable delivery charges.
Goods returned outside this 7 day period will be subject
to a restocking fee of 30%. It is your responsibility to
return any such items in a pristine saleable condition
in their original box and packaging. You will be wholly
responsible for the return of the goods and any
associated costs of return. We do not uplift items.
Goods received back incomplete, damaged or in any
condition other than saleable, will be returned to you
and the cost of return carriage charged to your account.
Prior to returning any products, please contact us
within 7 days from the date of delivery. If you do not
return goods within 7 days after you have informed us
that you wish to cancel your order, your right to cancel
will be revoked. The cancellation must be put into
writing and received within the 7-day period.
Other
You will own the goods once we have received your
payment in full. We do not offer any credit facilities.
Failure by us to enforce any of these terms and
conditions will not affect our right to enforce the rest
of these terms and conditions. These terms and
conditions are subject to change at any time without
prior notice to you.
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